Leadership Development Training

Discover the skills and essential tools to develop effective Teamwork in your workplace. In this training you will learn teambuilding strategies on how to strengthen and motivate teams, improving performance and overcoming obstacles to the success of the team.

Training Objectives

• Understanding what a team is and why we need them.
• Developing teamwork, supporting individual strengths.
• Gaining insight into the role of the team leader.
• Setting team goals and monitoring team performance.
• Creating a Team of Leaders.

The training provides the basic skills to be an effective supervisor or team leader. This is ideal for first time supervisors, newly promoted team leaders or supervisors who need to refresh their skills to be more successful. You will gain insight into how to lead people, promote great customer service and build an effective team environment.

Training Objectives

• Understanding the role and impact of the supervisor.
• Setting SMART goals and achieving them.
• Learn how to delegate effectively.
• Understand the role of Coaching in supervision.
• Giving and receiving feedback.

This conflict management course will help you determine the best approach to workplace conflicts, dealing with difficult people and challenging situations. You will learn to the different personality types and their approaches to conflict, and how you can deal with each individual. You will also be provided with tools that will assist you in managing conflict and challenges more effectively.

Training Objectives

• Understanding the nature of conflict in the workplace.
• Gain insight into the Conflict Styles Matrix.
• Learn how to promote healthy conflict and reduce negativity
• Dealing with difficult people in the workplace.

This training provides a deeper understanding of communication in the workplace and inter-personal relationships. Communication is more than just the words you use, Effective Communication training improves your set of skills in nonverbal communication, engaged listening, managing stress in the moment, the ability to communicate assertively, and the capacity to recognize and understand your own emotions and those of the persons you are communicating with.

Training Objectives

• Understanding the 10 effective communication skills.
• Learn The Golden Circle of Communication.
• Handling difficult communication situations.
• Understanding the barriers to effective communication

Allocating the small amount of time we have to the endless list of tasks to be done is challenging. All of us encounter the pressure of time constraints, the stress it brings and the feeling of being overwhelmed. This training will introduce you to practical techniques to help you achieve better results, both at work and in your personal life. You will learn the critical self-management habits that help you to organize your time effectively and to increase productivity both on and off the job.

Training Objectives

•  Prioritization and goal setting in time management
• Understanding Self-Management vs Time Management
• Creating individual scheduling practices for effective time use.
• Reducing time stealers and proactive planning
• Strategies to overcome procrastination.

Feedback is something that many people dread giving or receiving. This training is designed to provide you with the skills and confidence to both give and receive feedback effectively to and from others in the organization. You will learn the value of feedback and practical ways to make the process of giving and receiving feedback effective.

Training Objectives

• Understanding the value of constructive feedback.
• Mastering the steps and techniques to give and receive feedback.
• The impact of silence or no feedback.
• Overcoming the challenges of giving feedback.

This training provides insights and practical skills to effectively manage the five generations of individuals in the workplace today. You will have a deeper understanding of each generation, how they approach work, what matters most to them, how to communicate and motivate them. This training is valuable for managers, supervisors and all team members seeking to find best ways to collaborate and using our generational differences to the team’s best advantage.

Training Objectives

• Understanding the five generations, personalities and values.
• Implementing strategies for communication, motivation, coaching and managing.
• Overcoming the challenges that generational differences bring to the workplace.
• Understanding how to leverage generational strengths for the organization’s success.